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Delivery & Policies

In-store pick up:

A photo ID and copy of invoice must be presented by the purchaser upon arrival for online orders in store pickup. Please bring strap or rope for tying Furniture.

 

Delivery options

Assembly Available: YES with extra charge.
We will not move or remove existing furniture.
Delivery and assembly fees are non refundable.
Customer to ensure furniture will fit through doorways, stairways prepared and ready for delivery.
Please assemble and inspect all items within the first 72 hours after delivered or pick-up for all orders.warranty does not cover damages or broken due to customer negligence, misuse or improper assembly.
For orders placed with a debit/credit card where the billing and delivery address don't match, the cardholder must submit a copy of a valid ID.

 

Return & Exchange Policies


We require a receipt or proof of purchase, We provide a 72 hour, hassle-free return policy (minus a 20% restocking fee and any delivery and/or assembly charges if applicable).Only regular priced items may be refunded, unfortunately clearance /Floor Model sale items cannot be refunded ”Special Order” items do not qualify for returns, as all sales are final. The item must be returned within 72 hours of being received and be in “like new” condition with no stains, odors or damage and with the original manufacturer’s packaging.

 

Damaged Product / Missing Pieces or Hardware Policies


Damaged merchandise or missing pieces or hardware must be reported to us within 72 hours of purchase, so please open your packages to check for damages as soon as you receive your item(s). We will get damaged or missing merchandise replaced. You must save your original packaging as it is required for replacements.warranty does not cover damages or broken due to customer negligence, misuse or improper assembly.

 

PRICE MATCH GUARANTEE.


Product must be from the same manufacturer.

Please provide product info that you found at a lower price and we will then review and verify the price match request.     example competitor’s website address, or current ad.

Online Classified Ads such as Craigslist may be turned down for price matching.

 

 

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Zoe Furniture is located in Euless, Grand Prairie, North Richland Hills and proudly serving the Dallas/Fort-Worth area. We showcase a variety of living rooms, dining rooms, bedrooms, kids bedrooms, home office, home decor, mattresses and more.

 

We carry major brands such as Acme, Coaster, Furniture of America, Golden Mattress and more.  We offer latest Home and Office furniture with multiple financing including NO CREDIT NEEDED NO DOWN PAYMENT. We also offer 6 months LAYAWAY option at NO COST.

 

Visit one of our locations today!